Chair availability and nurse schedules are not the only parameters impacting the infusion schedule. Changing demand patterns, patient flow, nurse lunches, and the ever-changing needs of the infusion center must be taken into account for effective schedule optimization. Additionally, appointment length uncertainty and varying nurse touch times add further layers of complexity that must be managed. Only a data science-driven approach can level-load the schedule and unlock capacity while balancing multiple goals and respecting all needs.

This session will also include a preview of upcoming iQueue features designed to enhance scheduling, streamline operations, and improve workforce planning through smarter tools and data-driven insights.