Patients want healthcare to be as efficient, personalized and consistent as their other consumer experiences. Providers can leverage contemporary engagement solutions to meet—and exceed—patient expectations now.

RevSpring will share relevant insights about what patients expect from our 2023 Voice of the Patient research. We’ll discuss opportunities to improve the patient experience with consumer-friendly strategies for Clinical, Administrative and Financial engagement.

During this session we’ll focus on strategies that heighten the patient experience, increase response and improve outcomes including:

• How to boost self-service where patients want it most
• How to make connections between disparate interaction points with your patients to build trust
• How to avoid overwhelming patients by prioritizing communication channels based on behavior
• Motivating patients to respond in positive ways through consistent and personalized engagement