AI is the buzzword on every exhibit hall banner and keynote stage. Yet for many revenue cycle leaders, AI-driven automation has delivered only modest gains, leaving expected ROI unrealized. The organizations that are winning aren't simply adding AI to existing workflows - they're evolving the foundational components, and deploying a combination of deterministic automation alongside agentic solutions, overseen and managed by high-capability humans.

In this fireside chat, Candid Health's Head of Customer Operations, Al Stolz, sits down with Boulder Care's COO Rose Bromka to talk about how we're approaching driving better RCM outcomes with a holistic approach to automation.