Name
D. The Big (and Small) Ways to Win in Pharmacy Patient Experience
Date & Time
Wednesday, November 4, 2026, 3:30 PM - 4:10 PM
Speakers
Patrice Dupart, PharmD, CPEL, MSHM, Senior Vice President, Pharmacy and Apothecary-in-Chief, New York Presbyterian
Kari Ford, PharmD, Director, Pharmacy, Saint Anthony Hospital
Tim Affeldt, PharmD, Vice President, Specialty and Infusion Operations, Fairview Pharmacy Solutions
Marketa Tyler, Health Systems Director, Organized Provider Account Strategy, GSK
Kari Ford, PharmD, Director, Pharmacy, Saint Anthony Hospital
Tim Affeldt, PharmD, Vice President, Specialty and Infusion Operations, Fairview Pharmacy Solutions
Marketa Tyler, Health Systems Director, Organized Provider Account Strategy, GSK
Description
From systemwide strategy to simple everyday fixes, this panel explores how pharmacy leaders across health system, community, specialty and infusion, and industry settings define and measure patient experience, reduce barriers to access and affordability, speed time to therapy, and find the small changes that make a big difference for patients.
Location Name
Zurich E (Registration level)
Full Address
Swissotel Chicago
323 E Wacker Dr
Chicago, IL 60601
United States
323 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel
Moderated by
Giles Bruce, Assistant Editor, Becker's Healthcare
Moderator Email Address
gbruce@beckershealthcare.com