Name
4. A Better Revenue Cycle: Where Human Touch Beats AI — and Vice Versa
Date & Time
Wednesday, October 1, 2025, 9:20 AM - 10:00 AM
Kemberly Blackledge
Description

Balancing financial stability with patient trust is crucial for a healthy revenue cycle. This session explores how healthcare organizations can adopt compassionate, patient-centered collection strategies that reduce financial stress and improve communication. Experts will discuss the role of empathy, transparency and flexible payment options in enhancing collections while prioritizing the patient experience. Attendees will gain actionable insights to create a more human-centric revenue cycle that strengthens trust, boosts satisfaction and drives better financial outcomes.

Session Type
Panel