Name
03. Strategies to Improve Payer Relations
Date & Time
Wednesday, October 1, 2025, 11:25 AM - 12:05 PM
Speakers
Robert Poznanovich, Chief Growth Officer and Senior Fellow, Hazelden Betty Ford Foundation
Lona King, MBA, Chief Financial Officer, Little Colorado Medical Center, Winslow Memorial Hospital
Randall J. Farmer, MS, MEd, Chief Operating Officer, Delaware Health Information Network
Lona King, MBA, Chief Financial Officer, Little Colorado Medical Center, Winslow Memorial Hospital
Randall J. Farmer, MS, MEd, Chief Operating Officer, Delaware Health Information Network



Description
Strong partnerships between healthcare organizations and payers are key to financial stability, but collaboration isn’t always easy. This session explores best practices for improving communication, negotiating better contracts and aligning incentives for mutual success. Experts will share strategies for managing payer expectations, resolving disputes and using data to enhance decision-making and reimbursement processes. Attendees will walk away with actionable insights to strengthen payer relationships, optimize reimbursements and streamline financial operations.
Location Name
Grand J (East Tower - Ballroom Level)
Session Type
Panel
Moderated by
Jakob Emerson, Associate News Director, Becker's Healthcare
Moderator Email Address
jemerson@beckershealthcare.com