Name
7. Digital Engagement for Lasting Patient Connections
Date & Time
Thursday, October 2, 2025, 10:35 AM - 11:15 AM
Speakers
AJ Hobbs Quigley, MS, MBA, Director, Strategy, Mayo Clinic
Preston Hodapp, BS, Director, Patient Access, Phelps Health
Jake Moore, MBA, Director, Access Optimization, Penn Medicine
Preston Hodapp, BS, Director, Patient Access, Phelps Health
Jake Moore, MBA, Director, Access Optimization, Penn Medicine

Description
Discover how technology can transform patient interactions and build lasting relationships. Panelists will explore innovative solutions like AI-driven communication tools, telehealth platforms, and personalized education programs that enhance engagement and satisfaction. They’ll also address key challenges such as digital literacy, data security, and ensuring technology meets the diverse needs of patients. Attendees will leave with actionable insights to create digital engagement strategies that improve patient outcomes and strengthen loyalty.
Session Type
Panel