Name
7. Digital Strategies to Engage Patients
Date & Time
Thursday, October 2, 2025, 3:15 PM - 3:55 PM
Speakers
Kenny J Cole, MD, MS, System Vice President Clinical Improvement Medical Director Digital Medicine, Ochsner Health System
Philip Quick, MPS, CHAM, Vice President, Access Operations, Rush University Medical Center
Jennifer Jackson, DNP, RN, NEA-BC, Vice President, Operations and Chief Nursing Officer, UC Health
Malik Bahar, Assistant Vice President, Access Center, Virtua Health
Philip Quick, MPS, CHAM, Vice President, Access Operations, Rush University Medical Center
Jennifer Jackson, DNP, RN, NEA-BC, Vice President, Operations and Chief Nursing Officer, UC Health
Malik Bahar, Assistant Vice President, Access Center, Virtua Health

Description
This session will teach innovative approaches to leveraging technology for meaningful patient interactions and enhanced healthcare experiences. The panelists will further discuss tools such as personalized communication platforms, mobile health apps and telehealth services designed to improve accessibility and patient satisfaction. Digital literacy, ensuring data security, and aligning solutions with the diverse needs of patients will be unpacked. Gain insights into implementing impactful digital strategies that build patient trust, foster loyalty and improvement of health outcomes.
Session Type
Panel