Name
3. Building Strong Revenue Cycle Teams in the Age of Automation
Date & Time
Friday, October 3, 2025, 10:25 AM - 11:05 AM
Speakers
Angel Islas, MBA, FMC, CHFP, Director of Finance - Surgery, Montefiore Health System
Olin Mcclain, Assistant Vice President Single Billing Office, Inova
Cindy Otero, Senior Director, Revenue Cycle, NCH Healthcare System
Balaji Raman, MS/MBA, Director Patient Financial Systems, Catholic Health Services of Long Island
Olin Mcclain, Assistant Vice President Single Billing Office, Inova
Cindy Otero, Senior Director, Revenue Cycle, NCH Healthcare System
Balaji Raman, MS/MBA, Director Patient Financial Systems, Catholic Health Services of Long Island


Description
Automation reshapes traditional workflows with this session focusing on the evolving role of revenue cycle teams. Panelists will delve into helpful strategies for balancing human expertise with AI-driven tools to optimize processes such as claims management, billing, and collections. Explore upskilling staff, fostering adaptability, and aligning team roles with new technology capabilities and gain knowledge into cultivating resilient, tech-savvy teams that drive financial success in an increasingly automated healthcare environment.
Session Type
Panel