Name
7. Patient Engagement Strategies: Digital Winners and Losers
Date & Time
Thursday, October 2, 2025, 1:20 PM - 2:00 PM
Speakers
Byung Kang, Executive Director, Health IT, Vanderbilt University Medical Center
Annette Kopp, System Director, Patient Access, Franciscan Alliance
Samuel Pueringer, MHA, Director, Strategy, Planning, Communications and Business Development, Hartford HealthCare
Annette Kopp, System Director, Patient Access, Franciscan Alliance
Samuel Pueringer, MHA, Director, Strategy, Planning, Communications and Business Development, Hartford HealthCare

Description
There are innovative and practical ways to enhance patient connections through digital solutions, and panelists will discuss how tools such as mobile apps, patient portals, and AI-driven communication platforms provide personalized and accessible care experiences. The session will also address challenges like ensuring user adoption, maintaining data privacy and tailoring strategies to diverse patient populations.Gain insight into implementing impactful digital initiatives that improve engagement, satisfaction and health outcomes.
Session Type
Panel