Name
03. Confronting and Mitigating Today's Revenue Cycle Challenges
Date & Time
Monday, September 14, 2026, 10:45 AM - 11:25 AM
Speakers
Renee Coleman, MBA, Director, Patient Financial Services, Miller County Hospital
Jennifer Lavoie, RN, CPC, Associate Vice President Middle Revenue Cycle, Rush University Medical Center
Tami McMasters Gomez, Executive Director, Mid-Revenue Cycle, UC Davis Medical Center
Armando Silva, RHIA, Director, Revenue Integrity, South Shore Hospital
Jennifer Lavoie, RN, CPC, Associate Vice President Middle Revenue Cycle, Rush University Medical Center
Tami McMasters Gomez, Executive Director, Mid-Revenue Cycle, UC Davis Medical Center
Armando Silva, RHIA, Director, Revenue Integrity, South Shore Hospital
Description
Revenue cycle pressures continue to challenge healthcare organizations. This panel examines the root causes of billing delays, denials, and patient financial stress, offering strategies to confront and mitigate them. Leaders discuss process optimization, technology adoption, staff alignment, and patient-centered approaches that improve cash flow, reduce friction, and strengthen overall financial performance.
Location Name
Continental B (Lobby Level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Finance + Revenue Cycle, Strategy, Reimbursement, Revenue Cycle