Name
03. My Favorite KPI in the Revenue Cycle and Why
Date & Time
Monday, September 14, 2026, 1:30 PM - 2:10 PM
Speakers
Jody Hinton, Vice President, Medical Revenue Operations, PDS Health
Debi Lasswell, MHA, Senior Director, Revenue Cycle, Providence Clinical Network
Michelle Myers, MHL, CPC, Senior Director, Revenue Cycle Management, Boulder Care
Cindy Otero, Senior Director, Revenue Cycle, NCH Healthcare System
Debi Lasswell, MHA, Senior Director, Revenue Cycle, Providence Clinical Network
Michelle Myers, MHL, CPC, Senior Director, Revenue Cycle Management, Boulder Care
Cindy Otero, Senior Director, Revenue Cycle, NCH Healthcare System
Description
Revenue cycle leaders reveal the KPIs they rely on most—and why these metrics drive performance and decision-making. This panel explores insights into cash flow, denials, collections, and operational efficiency, sharing how focused measurement informs strategy, uncovers improvement opportunities, and aligns teams to optimize financial outcomes across healthcare organizations.
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Finance + Revenue Cycle, Strategy, Reimbursement, Revenue Cycle