Name
04. AI in the Revenue Cycle: What's Working and What Isn't
Date & Time
Monday, September 14, 2026, 9:40 AM - 10:20 AM
Speakers
Amy Trogdon, MLS, CHAM, Vice President, Patient Access, INTEGRIS Health
Balaji Raman, MS, MBA, Enterprise Executive Director, Westchester Medical Center Health
Brian Manning, Executive Director, Experience Design, athenahealth
Alejandra Leonel Gaitan, MS, Assistant Director, Patient Access, UC San Diego Health
Balaji Raman, MS, MBA, Enterprise Executive Director, Westchester Medical Center Health
Brian Manning, Executive Director, Experience Design, athenahealth
Alejandra Leonel Gaitan, MS, Assistant Director, Patient Access, UC San Diego Health
Description
AI is transforming the revenue cycle, but not every use case delivers results. In this session, healthcare executives separate hype from impact, discussing where AI is driving real gains in accuracy, speed, and collections and where challenges persist. Panelists share practical insights on implementation, adoption, governance, and measuring ROI across revenue cycle operations.
Location Name
Continental C (Lobby Level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
Moderated by
Jakob Emerson, Managing Editor, Becker's Healthcare
Moderator Email Address
jemerson@beckershealthcare.com
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Finance + Revenue Cycle, Strategy, Revenue Cycle