Name
07. High-Value Patient Engagement Strategy: 5 Bold Ideas
Date & Time
Wednesday, September 16, 2026, 10:35 AM - 11:15 AM
Speakers
Racheal Hernandez, MAS, MPH, Lead Director, Operations, Rush University Medical Center
Marteen Santerre, Director, Patient Engagement, MaineHealth
Jaimie Weber, MBA-HM, MSN-ED, RN, PHN, NEA-BC, CCRN-K, CNOR, System Director, Nursing, Perioperative Services, Alameda Health System
Samuel McCrimmon, JD, Vice President, Development, Regional One Health
Marteen Santerre, Director, Patient Engagement, MaineHealth
Jaimie Weber, MBA-HM, MSN-ED, RN, PHN, NEA-BC, CCRN-K, CNOR, System Director, Nursing, Perioperative Services, Alameda Health System
Samuel McCrimmon, JD, Vice President, Development, Regional One Health
Description
Patient engagement is evolving beyond portals and reminders. This panel presents five bold strategies top systems are using to drive meaningful engagement. Leaders will share how personalization, digital touchpoints, and smarter communication improve access, loyalty, and outcomes—while delivering measurable value for patients and organizations alike.
Session Type
Panel
HIT + DH + RCM: Topic Tag
Patient Engagement / Marketing, Strategy, Value-Based Care, Patient Experience, Strategic Planning