Name
07. Real Tech and Tactics to Deliver Patient Experience Wins
Date & Time
Wednesday, September 16, 2026, 1:20 PM - 2:00 PM
Speakers
Rasa Kazlauskaite, MD, MSc, Medical Director, Endocrineology, CCH
Natasha Beyde, Assistant Administrator, Radiology, Montefiore Medical Center
Stephen Hosea, MD, Chief Medical Information Officer, FMOL Health
Jimmy Chung, MD, MBA, FACS, CPE, Clinical Professor, Medical Education and Clinical Sciences Department, Washington State University Elson S. Floyd College of Medicine; Commissioner, Washington Medical Commission
Natasha Beyde, Assistant Administrator, Radiology, Montefiore Medical Center
Stephen Hosea, MD, Chief Medical Information Officer, FMOL Health
Jimmy Chung, MD, MBA, FACS, CPE, Clinical Professor, Medical Education and Clinical Sciences Department, Washington State University Elson S. Floyd College of Medicine; Commissioner, Washington Medical Commission
Description
Patient experience gains come from execution, not buzzwords. This panel spotlights real technologies and tactics health systems are using to improve access, communication, and care journeys. Leaders will share what actually moves satisfaction scores, reduces friction, and creates experiences patients notice—without adding unnecessary complexity for staff.
Location Name
Salon A-3 (Lower level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Strategy, Patient Experience