Name
07. Real Tech and Tactics to Deliver Patient Experience Wins
Date & Time
Wednesday, September 16, 2026, 1:20 PM - 2:00 PM
Speakers
Samuel Pueringer, MHA, Senior Director, Retail Health Operations, Hartford HealthCare
Tiffiny Shockley, Program Director, Community Health
Rasa Kazlauskaite, MD, Medical Director, Endocrinology, Cook County Health
Ryan Cameron, EdD, Vice President, Technology And Innovation, Information Technology, Children’s Nebraska
Natasha Beyde, Assistant Administrator, Radiology, Montefiore Medical Center
Tiffiny Shockley, Program Director, Community Health
Rasa Kazlauskaite, MD, Medical Director, Endocrinology, Cook County Health
Ryan Cameron, EdD, Vice President, Technology And Innovation, Information Technology, Children’s Nebraska
Natasha Beyde, Assistant Administrator, Radiology, Montefiore Medical Center
Description
Patient experience gains come from execution, not buzzwords. This panel spotlights real technologies and tactics health systems are using to improve access, communication, and care journeys. Leaders will share what actually moves satisfaction scores, reduces friction, and creates experiences patients notice—without adding unnecessary complexity for staff.
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Strategy, Patient Experience