Name
08. AI Agents in Care Delivery: What Works and What Doesn't
Date & Time
Monday, September 14, 2026, 2:20 PM - 3:00 PM
Speakers
Kumar Aditya, MBA, MS, MTECH, Executive Director, Information Technology, Atlantic Health
Penni Kyte, MBA, PMP, Digital Care Strategy Officer, Ballad Health
Melissa Sousa, MBA, Corporate Director, AI Strategy, Emory Healthcare
Robb Wetmore, MHR, Director of Digital Healthcare, Variety Care
Nickie Cappella, Director, IT and Corporate Applications, Bronson Health
Penni Kyte, MBA, PMP, Digital Care Strategy Officer, Ballad Health
Melissa Sousa, MBA, Corporate Director, AI Strategy, Emory Healthcare
Robb Wetmore, MHR, Director of Digital Healthcare, Variety Care
Nickie Cappella, Director, IT and Corporate Applications, Bronson Health
Description
AI agents are transforming care delivery, but not every application succeeds. This panel examines what works, what falls short, and why. Leaders share insights on integration, clinician adoption, patient engagement, and workflow alignment, offering guidance on leveraging AI responsibly to improve efficiency, outcomes, and satisfaction while avoiding common pitfalls.
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Strategy