Name
08. AI Agents in Care Delivery: What Works and What Doesn't
Date & Time
Monday, September 14, 2026, 2:20 PM - 3:00 PM
Speakers
Kumar Aditya, MBA, MS, MTECH, Executive Director, Information Technology, Atlantic Health
Penni Kyte, MBA, PMP, Senior Vice President, Technology Enabled Care, Ballad Health
Melissa Sousa, MBA, Corporate Director, AI Strategy, Emory Healthcare
Robb Wetmore, MHR, Director, Digital Healthcare, Variety Care
Penni Kyte, MBA, PMP, Senior Vice President, Technology Enabled Care, Ballad Health
Melissa Sousa, MBA, Corporate Director, AI Strategy, Emory Healthcare
Robb Wetmore, MHR, Director, Digital Healthcare, Variety Care
Description
AI agents are transforming care delivery, but not every application succeeds. This panel examines what works, what falls short, and why. Leaders share insights on integration, clinician adoption, patient engagement, and workflow alignment, offering guidance on leveraging AI responsibly to improve efficiency, outcomes, and satisfaction while avoiding common pitfalls.
Location Name
Salon A-4 (Lower level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
Moderated by
Francesca Mathewes, Writer/Reporter, Becker's Healthcare
Moderator Email Address
fmathewes@beckershealthcare.com
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Strategy