Name
09. How to Build a Sustainable Patient Access & Engagement Strategy on a Budget
Date & Time
Wednesday, September 16, 2026, 10:35 AM - 11:15 AM
Speakers
Neda Khan, MBA, MHCI, Director, Digital Experience, Mount Sinai Health System
Richard Beatty, MBA, Executive Vice President, Ninala Medical Center
Afroz Hafeez, MD, MBA, Manager, Telemedicine, Rush University Medical Center
Richard Beatty Afroz Hafeez
Description

Delivering strong patient access and engagement doesn’t require unlimited spending. This panel explores how health systems build sustainable strategies with limited budgets. Leaders will share practical approaches to prioritization, technology selection, and process redesign that expand access, improve experience, and drive results without overextending resources.

Session Type
Panel
HIT + DH + RCM: Topic Tag
AI, Patient Engagement / Marketing, Strategy, Patient Experience, Strategic Planning