Name
10. What Virtual Care Stand-Outs Do Differently
Date & Time
Wednesday, September 16, 2026, 10:35 AM - 11:15 AM
Speakers
Sam Shen, MD, MBA, CPPS, Vice Chair, Clinical Operations, Emergency Medicine Department and Patient Safety Officer, Stanford Health Care
Harshal Shah, MBA, MHA, Director, Virtual Care, Hackensack Meridian Health
Apoorv Broor, Chief Medical Officer, Houston Methodist FKA Methodist Hospital System
Karen J. Goldsmith, BSN, RN, Director, Care At Home, Virtua Health
Harshal Shah, MBA, MHA, Director, Virtual Care, Hackensack Meridian Health
Apoorv Broor, Chief Medical Officer, Houston Methodist FKA Methodist Hospital System
Karen J. Goldsmith, BSN, RN, Director, Care At Home, Virtua Health
Description
Some virtual care programs outperform the rest. This panel examines what differentiates top-performing virtual care leaders—from design choices to operating models. Executives will share how they scale adoption, integrate virtual services, maintain quality, and deliver consistent value for patients, clinicians, and the organization as a whole.
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Virtual Care, Strategy