Name
09. Shorten Wait Times and Improve Access: What Works, What Doesn't
Date & Time
Tuesday, September 15, 2026, 1:20 PM - 2:00 PM
Speakers
Noam Davidoff, MSM, Director, Access, Northwestern Medicine
Ismet Sharich, Director, Patient Access, Illinois and Indiana Region, Trinity Health
Sam Schwager, Co-Founder and Chief Executive Officer, SuperDial
Suken Shah, MD, Clinical Director, MSKCC
Ismet Sharich, Director, Patient Access, Illinois and Indiana Region, Trinity Health
Sam Schwager, Co-Founder and Chief Executive Officer, SuperDial
Suken Shah, MD, Clinical Director, MSKCC
Description
Reducing patient wait times and improving access are critical for satisfaction and outcomes. This panel examines strategies that succeed—and those that fall short. Leaders share practical insights on scheduling, digital tools, process optimization, and resource allocation, offering guidance to enhance access, streamline operations, and deliver timely, patient-centered care.
Location Name
Salon A-5 (Lower level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
Moderated by
Liz Casolo, Writer, Becker's Healthcare
Moderator Email Address
ecasolo@beckershealthcare.com
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Strategy