Name
01. AI and Automation in the Revenue Cycle: What's Real, What's Hype and What's Working
Date & Time
Wednesday, September 16, 2026, 9:25 AM - 10:05 AM
Speakers
Drew von Eschenbach, MBA, FHFMA, VP Enterprise Revenue Cycle, UW Medicine
Keisha Downes, DMSc, MBA-HM, RN, Vice President, Mid-Revenue Cycle, Beth Israel Lahey Health
Courtney McNamee, MHA, Director, Revenue Cycle and Reimbursement, Altru Health System
Emily White, Vice President, Revenue Cycle, Sutter Health
Keisha Downes, DMSc, MBA-HM, RN, Vice President, Mid-Revenue Cycle, Beth Israel Lahey Health
Courtney McNamee, MHA, Director, Revenue Cycle and Reimbursement, Altru Health System
Emily White, Vice President, Revenue Cycle, Sutter Health
Description
AI is everywhere in revenue cycle conversations, but results vary. This panel separates hype from reality, examining where AI is delivering measurable gains today. Leaders will share use cases that work, pitfalls to avoid, and how to evaluate vendors and outcomes to ensure AI investments translate into real performance improvements.
Location Name
Grand Ballroom (2nd Floor)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Keynote Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Finance + Revenue Cycle, Strategy, Revenue Cycle