Name
03. RCM at Scale: Lessons From National and Regional Health Systems
Date & Time
Wednesday, September 16, 2026, 11:25 AM - 12:05 PM
Speakers
Tracy Peffley, RHIA, CRCR, System Vice President, Revenue Cycle Management, Cleveland Clinic
Jennifer Dzendzel, MBA, Associate Chief Revenue Officer, UK HealthCare
Aimee Keppinger, Director, Revenue Integrity PB, Texas Health Resources
Jennifer Dzendzel, MBA, Associate Chief Revenue Officer, UK HealthCare
Aimee Keppinger, Director, Revenue Integrity PB, Texas Health Resources
Description
Managing the revenue cycle at scale introduces complexity few organizations anticipate. In this panel, national and regional health system leaders compare approaches to standardization, automation, and local flexibility. Hear what works, what doesn’t, and how large systems maintain performance, consistency, and accountability across diverse markets.
Location Name
Continental B (Lobby Level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Semi-Keynote Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Automation, Strategy