Name
03. How to Build a Resilient RCM Team without Burning Them Out
Date & Time
Wednesday, September 16, 2026, 1:20 PM - 2:00 PM
Speakers
Miguel Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health
Brandon Burnett, Vice President, Revenue Cycle, Community Medical Centers
Jeff Tanner, Director, Revenue Cycle, St. John's Health
Jennifer Armendariz, VP, Revenue Cycle & Managed Care, Valley Children’s Healthcare
Brandon Burnett, Vice President, Revenue Cycle, Community Medical Centers
Jeff Tanner, Director, Revenue Cycle, St. John's Health
Jennifer Armendariz, VP, Revenue Cycle & Managed Care, Valley Children’s Healthcare
Description
Revenue cycle teams are under constant pressure to do more with less. This panel explores how leaders build resilience without fueling burnout. Executives will share approaches to workload design, automation, career development, and culture that help RCM teams sustain performance, adapt to change, and stay engaged long term.
Location Name
Continental B (Lobby Level)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Strategy