Brittany Cyriacks, MSN, RN, NI-BC, Clinical Informatics Program Director, UCHealth Virtual Health Center
Gloria Glover, MBA, DBA, Vice President Business Operations & Chief Staffing Officer, Harris Health
Accurate, timely charge capture is critical to financial performance—but legacy processes and fragmented workflows continue to create revenue leakage across hospitals and health systems. In this panel, hospital and health system leaders share how they are transforming charge capture through the strategic use of artificial intelligence and workflow redesign. Panelists will discuss real-world use cases, lessons learned from implementation, and how aligning technology with clinical and revenue cycle teams can improve accuracy, reduce manual burden, and accelerate reimbursement. Attendees will gain practical insights into building scalable, future-ready charge capture strategies that support both financial sustainability and clinician efficiency.