Name
06. How to Build Strong Revenue Cycle Teams in the Age of Automation
Date & Time
Wednesday, September 16, 2026, 10:35 AM - 11:15 AM
Speakers
Pamela J. Gallagher, CPA, DBA, Chief Financial Officer, Catawba Valley Medical Center
Angela Mauch, MHA, RHIA, Senior Director, Clinical Revenue Cycle, The University of Kansas Health System
Patsy Gallian, Pharmacy Revenue Cycle Director, Boston Medical Center
Desmond Jackson, MBA, DBA, PMP, Vice President, Revenue Cycle Management, Monument Health
Atek Pandya, Director, Revenue Cycle Strategy and Automation, Northwestern Memorial Healthcare
Angela Mauch, MHA, RHIA, Senior Director, Clinical Revenue Cycle, The University of Kansas Health System
Patsy Gallian, Pharmacy Revenue Cycle Director, Boston Medical Center
Desmond Jackson, MBA, DBA, PMP, Vice President, Revenue Cycle Management, Monument Health
Atek Pandya, Director, Revenue Cycle Strategy and Automation, Northwestern Memorial Healthcare
Description
Here's the panel description: As automation and AI continue to reshape revenue cycle operations, healthcare organizations will need to rethink how they structure and support their teams. This panel will explore how leaders will balance technology adoption with workforce development, ensuring staff are equipped with the skills needed in an increasingly digital environment. Panelists will discuss strategies for recruitment, retention and training, as well as how roles and responsibilities may evolve alongside new tools. The conversation will also consider how to maintain accountability, accuracy and financial performance amid ongoing change.
Session Type
Panel