Changing hospital operations requires more than a go-live date or a product deployment. It takes cultural change, cross-disciplinary coordination, and sustained support from both internal stakeholders and external partners.

In this panel, leaders from University Health, WVU Medicine, and Atrium Health Mercy share what transformation has looked like at different stages of implementing iQueue for Inpatient Flow—from early rollout to sustained momentum nearly a year later. Moderated by LeanTaaS’ Katie Prater, the conversation covers what it takes to gain buy-in across departments, how visibility into real-time data reshaped huddles and discharge planning, and the importance of leveraging early wins to build long-term momentum.

The panel also highlights LeanTaaS’ Transformation as a Service approach, including how customers receive ongoing strategic guidance, data insights, and workflow optimization to support continuous improvement beyond go-live.

Attendees will hear honest insights and practical strategies for building a culture of accountability, elevating interdisciplinary collaboration, and turning operational challenges into long-term gains.