Name
02. The Next Big Ideas in Healthcare Consumerism
Date & Time
Wednesday, April 21, 2027, 8:30 AM - 9:10 AM
Speakers
Andrew Chang, Chief Marketing Officer, UChicago Medicine
Anthony Warmuth, MPA, FACHE, CPHQ, CPPS, Vice President, Safety and Quality, Wellstar Health System
Leong Koh, MD, Executive Medical Director, Northwest Permanente
Anthony Warmuth, MPA, FACHE, CPHQ, CPPS, Vice President, Safety and Quality, Wellstar Health System
Leong Koh, MD, Executive Medical Director, Northwest Permanente
Description
Patients now expect the ease of retail and the personalization of streaming from their care experience. This panel spotlights emerging consumerism strategies, from digital front doors to loyalty and access innovations, helping health system leaders anticipate what patients will demand next and stay ahead of competitors already investing there.
Session Type
Semi-Keynote Panel