Susan Hernandez, DNP, MBA, RN, Chief Nurse Executive, University of Texas Southwestern Medical Center
Veronica Martin, DNP, RN, NEA-BC, Region Chief Nursing Officer, South Region, CommonSpirit Health
Dara Webb, FACHE, CMPE, Former Vice President, Patient Care Services, Women’s and Children, Mercy
Olieth Lightbourne, DNP, MSN, BSN, CNL, Chief Nurse Executive, Streamwood Behavioral Health System



The panel Innovative Nursing Practices: Driving Excellence in Patient Care and Engagement will explore how nursing leaders are pioneering new approaches to enhance patient care and strengthen patient-provider relationships. Panelists will discuss the integration of technology, such as telehealth and patient monitoring tools, to empower nurses in delivering more personalized and efficient care. The session will highlight strategies for improving patient engagement through effective communication, collaborative care, and patient education initiatives led by nursing teams. Finally, experts will share insights on fostering a culture of continuous improvement, ensuring that nursing practices remain adaptive, evidence-based, and focused on achieving the best possible outcomes for patients.