Name
06. Beyond Capacity: Managing Patient Volume and Complexity
Date & Time
Tuesday, April 29, 2025, 2:10 PM - 2:50 PM
Speakers
Kenneth Altman, MD, PhD, FACS, Chair, Department of Otolaryngology, Head and Neck Surgery, Professor, Geisinger Health System
Daniel Ireland, DHA, MBA, BSN, FACHE, President and Chief Operating Officer, Rochester Regional Health, Finger Lakes Rural Hospitals
June Scarlett, MSc, MPH, Chief, Patient Access, White Plains Hospital
Amber Campbell, DBA, MBA, FACHE, Ambulatory Chief Executive Officer, Sutter Gould Medical Foundation, Greater Central Valley Division
Tammy Snyder, MPH, President and Chief Operating Officer, Rochester General Hospital
Daniel Ireland, DHA, MBA, BSN, FACHE, President and Chief Operating Officer, Rochester Regional Health, Finger Lakes Rural Hospitals
June Scarlett, MSc, MPH, Chief, Patient Access, White Plains Hospital
Amber Campbell, DBA, MBA, FACHE, Ambulatory Chief Executive Officer, Sutter Gould Medical Foundation, Greater Central Valley Division
Tammy Snyder, MPH, President and Chief Operating Officer, Rochester General Hospital



Description
The panel Beyond Capacity: Managing Patient Volume and Complexity will address the challenges of maintaining high-quality care while managing increasing patient volumes and more complex cases. Experts will explore strategies for optimizing resource allocation, leveraging technology, and streamlining workflows to improve patient flow without sacrificing care standards. The session will also focus on the role of predictive analytics and data-driven decision-making in anticipating demand and enhancing operational efficiency. Panelists will share successful models from health systems that have effectively balanced patient demand with the complexity of care, providing actionable insights for leaders looking to tackle these growing pressures.
Location Name
Grand MN (East Tower - Ballroom Level)
Session Type
Panel
Moderated by
Molly Gamble, Vice President, Editorial, Becker's Healthcare