Frequently Asked Questions

Please reach out directly to eventpartners@beckershealthcare.com or you client manager to make updates to the contact emails.

You do not need to submit all deliverables in order to create your portal account! The only required deliverables to complete setup are the company logos, description, and website. From there, you can click through to the final step where you will see ‘Thank you for Submitting.’

Yes, the code to register your organization’s included badges is found on the initial invite email. If you cannot locate your discount code, please contact eventpartners@beckershealthcare.com.

Yes, additional badges can be purchased for a discounted price using the code that was sent in the initial portal invitation email. If you cannot locate your discount code, please contact eventpartners@beckershealthcare.com.

The submission options are only for floor sticker sponsors, and partners who purchased conference guide ads. Please disregard if you have another sponsorship type.

You will need to create a new account and login for each separate event portal. The information you submit will not carry over from event to event.

You can reset your password on the login screen of the portal. An email will be sent to the address that the account was registered with.

Yes! All badge submissions can be edited by logging back into your portal account. You can also remove any previously submitted badges that need to be canceled through your account. 

You can edit your company’s logo and description listing at any time by logging into your portal account.

Each organization is limited to 1 portal account. If individuals on your team need to access the portal, please have them use the main account login information.

You will see a final step in the portal account setup process that says ‘Thank you for Submitting’. Your portal account will not be fully set up until you reach this final step.