Name
04. Payer Friction Playbook: Tactics to Move the Needle
Date & Time
Wednesday, November 4, 2026, 9:20 AM - 10:00 AM
Speakers
John Mallia, Interim Chief Financial Officer, Lee Health
Arthur Gianelli, MBA, MPH, FACHE, President and Chief Transformation Officer, One Brooklyn Health
Naveen Mehrotra, MD MPH, President, Medical Staff, Saint Peter's HealthCare System
Terri Welter, Partner, ECG Management Consultants
John Mallia Arthur Gianelli Naveen Mehrotra Terri Welter
Description

Payer friction continues to slow growth and strain margins. This panel offers a practical playbook for tackling challenges such as denials, prior authorization, and rate pressure. Leaders share tactics that move the needle, from data-driven negotiations and contract management to operational fixes that reduce friction and protect revenue.

Location Name
Grand MN (East Tower - Ballroom Level)
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel
Moderated by
Brian Zimmerman, Associate Vice President, Client Content + Strategy, Becker's Healthcare
Moderator Email Address
bzimmerman@beckershealthcare.com