Name
08. Best Practices to Emerge From Chaos and Rebuild Hospital Operations
Date & Time
Thursday, November 5, 2026, 9:10 AM - 9:50 AM
Speakers
Kevin Zeng, DNP, MBA, AGACNP-BC, RN, Chief Nurse Executive, Alta Bates Summit Medical Center, Sutter Health
Bob Honeycutt, MHA, President, Christus Santa Rosa Hospital - San Marcos
James L. Matney, President and Chief Executive Officer, Colquitt Regional Health System
Ben Layman, MBA, System Vice President, Enterprise Operations, Memorial Health
Kevin Zeng
Description

Hospitals emerging from disruption face the challenge of rebuilding operations while restoring trust and performance. This panel explores best practices for stabilizing workflows, resetting priorities, and strengthening teams after periods of chaos. Leaders share lessons on recovery planning, operational discipline, and change leadership to rebuild resilient, high-performing hospital operations.

Location Name
Grand Suite 5 (East Tower - Ballroom Level)
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel
Moderated by
Mackenzie Bean, Assistant Vice President and Managing Editor, Becker's Healthcare
Moderator Email Address
mbean@beckershealthcare.com