Name
09. How COOs Drive Operational Excellence Amid Financial Constraints
Date & Time
Monday, November 2, 2026, 1:10 PM - 1:50 PM
Speakers
Katrina Wojciechowski, MS, PA, EdD, Vice President and Associate Chief Operating Officer, Rochester General Hospital, Rochester Regional Health System
Kurt Koczent, RN, FACHE, Executive Vice President and Chief Operating Officer, University of Rochester - Thompson Health
Mathew Gaug, MHA, Chief Operating Officer, Indiana Region and System Vice President, Laboratory Services, Deaconess Health System
Melissa Emerson, MBA, Chief Operating Officer, Bethesda Health
Kurt Koczent, RN, FACHE, Executive Vice President and Chief Operating Officer, University of Rochester - Thompson Health
Mathew Gaug, MHA, Chief Operating Officer, Indiana Region and System Vice President, Laboratory Services, Deaconess Health System
Melissa Emerson, MBA, Chief Operating Officer, Bethesda Health
Description
Healthcare organizations face mounting financial pressure. This panel explores how COOs drive operational excellence by optimizing workflows, leveraging data, aligning teams, and making disciplined investment decisions. Leaders share practical strategies to maintain quality, efficiency, and growth while navigating budget constraints, reimbursement challenges, and rising demand without sacrificing patient experience outcomes.
Session Type
Panel