Name
09. How COOs Drive Operational Excellence Amid Financial Constraints
Date & Time
Monday, November 2, 2026, 1:10 PM - 1:50 PM
Speakers
Katrina Wojciechowski, MS, PA, EdD, Vice President and Associate Chief Operating Officer, Rochester General Hospital , Rochester Regional Health System
Kurt Koczent, RN, FACHE, Executive Vice President and Chief Operating Officer , University of Rochester Medicine - Thompson Health
Mathew Gaug, MHA, Chief Operating Officer , Deaconess Health System
Crystal V. Brown, MBA, LSSYB, Vice President and Chief Operating Officer , Methodist Mansfield Medical Center
Kurt Koczent, RN, FACHE, Executive Vice President and Chief Operating Officer , University of Rochester Medicine - Thompson Health
Mathew Gaug, MHA, Chief Operating Officer , Deaconess Health System
Crystal V. Brown, MBA, LSSYB, Vice President and Chief Operating Officer , Methodist Mansfield Medical Center
Description
Healthcare organizations face mounting financial pressure. This panel explores how COOs drive operational excellence by optimizing workflows, leveraging data, aligning teams, and making disciplined investment decisions. Leaders share practical strategies to maintain quality, efficiency, and growth while navigating budget constraints, reimbursement challenges, and rising demand without sacrificing patient experience outcomes.
Location Name
Michigan 1ABC (East Tower, Concourse Level)
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel