Name
11. Redesigning the Patient Journey for the Digital Age
Date & Time
Monday, November 2, 2026, 10:20 AM - 11:00 AM
Speakers
Apoorv Broor, MD, MBA, FACP, SFHM, Chief Medical Officer and Chief Quality Officer , Houston Methodist Baytown
Sunil Patel, MD MBA, Chief Medical Officer , Prime Healthcare
Peggy Duggan, MD, Executive Vice President, Chief Physician Executive, and Chief Medical Officer , Tampa General Hospital
Sunil Patel, MD MBA, Chief Medical Officer , Prime Healthcare
Peggy Duggan, MD, Executive Vice President, Chief Physician Executive, and Chief Medical Officer , Tampa General Hospital
Description
This session will explore how health systems are rethinking patient touchpoints from first contact through post-care follow-up. Panelists will discuss digital front-door strategies, integrating technology without losing the human element of care, and aligning IT investments with patient expectations. Attendees will gain practical insights into building a more connected, digitally enabled patient experience.
Location Name
Regency B
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel