Name
11. Redesigning the Patient Journey for the Digital Age
Date & Time
Monday, November 2, 2026, 10:20 AM - 11:00 AM
Speakers
Apoorv Broor, MD, MBA, FACP, SFHM, Chief Medical Officer and Chief Quality Officer, Houston Methodist Baytown
Sunil Patel, MD, MBA, Regional Chief Medical Officer, Prime Illinois
Asa Oxner, MD, Vice President, Associate Chief Medical Officer, Ambulatory, Tampa General Hospital
Sunil Patel, MD, MBA, Regional Chief Medical Officer, Prime Illinois
Asa Oxner, MD, Vice President, Associate Chief Medical Officer, Ambulatory, Tampa General Hospital
Description
This session will explore how health systems are rethinking patient touchpoints from first contact through post-care follow-up. Panelists will discuss digital front-door strategies, integrating technology without losing the human element of care, and aligning IT investments with patient expectations. Attendees will gain practical insights into building a more connected, digitally enabled patient experience.
Location Name
Regency B
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel
Moderated by
Paige Twenter, Editor, Becker's Healthcare
Moderator Email Address
ptwenter@beckershealthcare.com