JULY PODCAST

Elevating Patient Care: The Power of Leader Rounding

JUNE PODCAST

Understanding the 2025 HCAHPS Changes: Improving Patient Experience Measures

MAY PODCAST

Hospitality Meets Healthcare: Elevating Patient Experiences

APRIL PODCAST

Sustainable Success: Nurturing Employee and Patient Experience

MARCH PODCAST

The Patient's Voice: Why Consumers Matter in Healthcare Marketing

FEBRUARY PODCAST

2024 Experience Perspective: Insights for Healthcare Leaders - with NRC Health

JANUARY PODCAST

The Impacts of AI on Patient Experience and Patient Care

DECEMBER 2023 PODCAST

Personalizing Healthcare: Navigating Patient Experiences and Individual Needs

NOVEMBER 2023 PODCAST

The Value Behind Human Understanding in Healthcare

OCTOBER 2023 PODCAST

Strategy for Human-Centered, Individualized Care

SEPTEMBER 2023 PODCAST

Creating Unique Human Understanding with Virtua Health and NRC Health

AUGUST 2023 PODCAST

Magnet-Focused Innovation: ANCC Magnet Program

JULY 2023 PODCAST

Building Loyalty into the Patient Experience

JUNE 2023 PODCAST

Attracting and Retaining Talent using Team Recognition

MAY 2023 PODCAST

Exemplary Patient Experience at Children's Mercy

APRIL 2023 PODCAST

A Look into PeopleCare and the Patient Experience

MARCH 2023 PODCAST

Hackensack Meridian Health & NRC Health: Fundamentals First

FEBRUARY 2023 PODCAST

Diversity, Equity and Inclusion within Patient Experience

JANUARY 2023 PODCAST

Human Understanding in the 5th Revolution