Name
01. Elevating the Member Experience in a Value-Based Era
Date & Time
Tuesday, April 14, 2026, 3:15 PM - 3:55 PM
Speakers
Ilan Shapiro, Senior Vice President and Chief Health Correspondent and Medical Affairs Officer, AltaMed Health Services
Kristie Spencer, Vice President, Provider Partnerships, Elevance Health
Andy Higgins, Vice President, Product And Member Engagement, Clever Care Health Plan
Kristie Spencer, Vice President, Provider Partnerships, Elevance Health
Andy Higgins, Vice President, Product And Member Engagement, Clever Care Health Plan
Description
Health plan executives discuss how value-based care principles enhance member experience. This panel explores care coordination, incentives, and communication strategies that deliver personalized, efficient, and high-quality member interactions.
Session Type
Panel
Fall Payer: Topic Tags
Leadership, Member Engagement, Value Based Care