Name
1. Elevating the Member Experience in a Value-Based Era
Date & Time
Tuesday, April 14, 2026, 3:15 PM - 3:55 PM
Speakers
Ilan Shapiro, Senior Vice President and Chief Health Correspondent and Medical Affairs Officer, AltaMed Health Services
Richard Greene, President, Clever Care Health Plan
Vishal Kaushik, Director, Strategy Advancement, Humana
Kristie Spencer, Vice President, Provider Partnerships, Elevance Health
Richard Greene, President, Clever Care Health Plan
Vishal Kaushik, Director, Strategy Advancement, Humana
Kristie Spencer, Vice President, Provider Partnerships, Elevance Health
Description
Health plan executives discuss how value-based care principles enhance member experience. This panel explores care coordination, incentives, and communication strategies that deliver personalized, efficient, and high-quality member interactions.
Session Type
Panel