Mona Miliner, Vice President, Operations, Penn State Health


As new healthcare legislation and shifting patient demographics promise to reshape infusion centers in 2025 and beyond, leaders must take bold, proactive steps to build a workforce that can withstand growing pressures. From managing persistent staffing shortages to optimizing staff allocation, strategic workforce planning is essential for sustaining safe, high-quality care. This session will explore how forward-thinking leaders are designing flexible, data-driven staffing models that empower nurses and managers alike to adapt, grow, and thrive in this evolving environment. Attendees will gain insights from seasoned executives on creating resilient teams, leveraging predictive analytics to better align resources with demand, and fostering a culture where every staff member has a voice in shaping the future of infusion care.
Key Takeaways:
- Workforce Resilience: Proven leadership strategies for navigating staffing shortages and ensuring staff wellbeing during times of high demand.
- Data-Driven Flexibility: How to use predictive analytics and AI to better forecast patient volumes and deploy staff more effectively.
- Empowered Teams: Practical ideas for engaging nurses and managers in co-creating sustainable staffing plans that adapt as patient needs change.