Surgical access is often seen as a scheduling challenge — but at scale, it is a strategic growth lever. At Lee Health, fragmented systems, rigid block schedules, and manual coordination created the illusion of constrained capacity, even when usable OR time existed across the enterprise. Rather than expanding its physical footprint, the organization redefined its approach by treating OR access as a shared, enterprise-wide asset and aligning teams around a unified operating model.

In this session, Lis Digneo shares how Lee Health evolved from reactive, siloed workflows to a coordinated system built on visibility, governance, and automation. By establishing data transparency, surgeon accountability, and structured decision-making, the organization drove measurable behavior change, resulting in +11% case volume, +6% block utilization, -20% unused block minutes, and 8.8x ROI. Attendees will gain practical insights into building trust in data, structuring effective governance, and sequencing automation to scale impact — demonstrating how health systems can grow by orchestrating existing surgical capacity rather than adding more.

Learning Objectives

• Understand the role of governance and accountability in driving sustained behavior change beyond dashboards
• Identify common barriers to OR utilization, including fragmentation, rigidity, and manual coordination
• Learn how to build a foundation of credible, shared data with AI to align surgeons, schedulers, and leadership
• Apply practical strategies to unlock existing capacity, increase utilization, and drive ROI without expanding infrastructure