Name
01. Use Cases: What New Technologies and Strategies Will Actually Improve Patient Experience
Date & Time
Monday, September 14, 2026, 11:35 AM - 12:15 PM
Speakers
Omkar Kulkarni, MPH, Vice President And Chief Transformation And Digital Officer, Children's Hospital Los Angeles
Dave Newman, MD, Chief Medical Officer, Virtual Care, Sanford Health
Eric Smith, Senior Vice President And Chief Digital Officer, Memorial Hermann Health System
Richard Zane, MD, Chief Medical And Innovation Officer, UCHealth
Dave Newman, MD, Chief Medical Officer, Virtual Care, Sanford Health
Eric Smith, Senior Vice President And Chief Digital Officer, Memorial Hermann Health System
Richard Zane, MD, Chief Medical And Innovation Officer, UCHealth
Description
Not every new technology improves patient experience. This panel examines real-world use cases where innovation—digital tools, AI, and workflow strategies—has made a measurable impact. Leaders share lessons on adoption, integration, and patient-centered design, highlighting approaches that enhance engagement, satisfaction, and outcomes while avoiding initiatives that fail to deliver meaningful value.
Session Type
Keynote Panel
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, Strategy, Patient Experience