Name
01. RCM Workforce of the Future: Skills, Structure and Strategies for the AI Era
Date & Time
Thursday, September 17, 2026, 8:30 AM - 9:10 AM
Speakers
Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle, Novant Health
Ankit Rohatgi, MD, MBA, FACP, CPE, Vice President, Physician Advisory and Utilization Management, University of Cincinnati Health
Dan Angel, Vice President, Revenue Cycle, Baptist Health Care
Nikki Harper, MBA, FHFMA, EHRC, CRCE, Chair, Revenue Cycle, AI/Automation, Analytics and Diversified Revenue, Mayo Clinic
Ankit Rohatgi, MD, MBA, FACP, CPE, Vice President, Physician Advisory and Utilization Management, University of Cincinnati Health
Dan Angel, Vice President, Revenue Cycle, Baptist Health Care
Nikki Harper, MBA, FHFMA, EHRC, CRCE, Chair, Revenue Cycle, AI/Automation, Analytics and Diversified Revenue, Mayo Clinic
Description
AI is reshaping how revenue cycle teams work, hire, and grow. This panel explores the RCM workforce of the future, from emerging skills and new roles to organizational design. Leaders will share strategies for reskilling talent, integrating AI, and building adaptable teams ready for long-term success.
Location Name
Grand Ballroom (2nd Floor)
Full Address
Hilton Chicago
720 S Michigan Ave
Chicago, IL 60605
United States
720 S Michigan Ave
Chicago, IL 60605
United States
Session Type
Keynote Panel
Moderated by
Brian Zimmerman, Associate Vice President, Client Content + Strategy, Becker's Healthcare
Moderator Email Address
bzimmerman@beckershealthcare.com
HIT + DH + RCM: Topic Tag
IT, Technology & Innovation, AI, Workforce, Strategy, Staffing / Labor Issues