At Franciscan Missionaries of Our Lady Health System, EHR analytics revealed that providers were losing hours to notes. Even after initial investments in voice tools, burden remained and front-line dissatisfaction was growing.

By implementing a generative AI assistant with ambient capabilities, FMOLHS saw strong clinical uptake and measurable results. After-hours documentation dropped 65%. High-value coding rose. And providers reported better work/life balance across the board.

What this case study covers:

• How FMOLHS integrated ambient AI with Epic to ease documentation burden
• What drove 70% clinician adoption and long-term rollout success
• Operational, financial and workforce results that earned C-suite buy-in

Presented by:

Omkar Kulkarni

VP and Chief Transformation & Innovation Officer at Children’s Hospital Los Angeles

Dr. George Cybulski

Clinical AI Leader at Humboldt Park Health

Anil Saldanha

Chief Innovation Officer at Rush University System for Health