Karen Miller, RN, MS, CPHQ, Chief Quality Officer, Quality Department, BayCare Health Systems, LLC
Michelle Watson, Chief Nurse Executive and Senior Vice President, Clinical Operations, Lifepoint Health
James E. Moore, MD, PhD, MBA, President, Connecticut Children’s Specialty Group and Chief Clinical Network Development Officer, Connecticut Children’s



The panel Sustaining Patient Safety and Quality Despite External Pressures and Challenges will explore how healthcare leaders can maintain high standards of care amid growing external pressures, such as financial constraints, regulatory changes, and workforce shortages. Panelists will discuss strategies for embedding safety and quality practices into the organizational culture, even during times of crisis or transformation. The session will also address the importance of data-driven decision-making, continuous improvement programs, and resilient leadership in overcoming these challenges. Finally, experts will share best practices for ensuring that patient safety and quality remain top priorities, regardless of external factors, to sustain trust and positive outcomes.