Name
09. Navigating Quality and Performance in Stressful Times
Date & Time
Tuesday, April 14, 2026, 1:20 PM - 2:00 PM
Speakers
Sheranda M. Fesler, PhD, RN, FNAHQ, NE-BC, CPHQ, CPPS, CPHFH, RNC-NIC, Vice President, Quality and Safety, HCA Houston Healthcare
Amy Margeson, MBA, BSN, RN, Group Vice President, Quality, Advocate Health
Raji Thomas, DNP, MBA, CPHQ, CPPS, Chief Quality Officer, Cook County Health
Shephali H. Wulff, DO, Chief Quality Officer, SSM Health
Amy Margeson, MBA, BSN, RN, Group Vice President, Quality, Advocate Health
Raji Thomas, DNP, MBA, CPHQ, CPPS, Chief Quality Officer, Cook County Health
Shephali H. Wulff, DO, Chief Quality Officer, SSM Health
Description
This panel will explore how healthcare leaders maintain quality and performance amid financial, operational, and workforce pressures. Executives will discuss strategies for sustaining excellence, fostering resilience, and leading teams through uncertainty. Attendees will gain insights into balancing performance goals with compassion and stability during challenging times.
Location Name
Wrigley (West Tower - Concourse Level)
Full Address
Hyatt Regency Chicago
151 E Wacker Dr
Chicago, IL 60601
United States
151 E Wacker Dr
Chicago, IL 60601
United States
Session Type
Panel
Topic Tag
Leadership & Strategy, Operations, Technology, Workforce