Name
14. The COO Playbook for Building Resilient Teams and Organizations
Description

This panel will explore how COOs are strengthening team resilience and organizational performance amid ongoing change. Executives will discuss leadership strategies, culture-building, and operational innovation that support stability and adaptability. Attendees will gain insights into proven approaches for fostering strong, high-performing teams and resilient healthcare organizations.

Speakers
Gina R. Hawley, DrPH, MHA, Chief Operating Officer, University of Utah Hospitals and Clinics
Lisa Rosenberg, Chief Operating Officer, UNC Health Medical Group
Raaj Kurapati, Executive Vice Chancellor and Chief Operating Officer, University of Tennessee Health Science Center
Moderated by
Kelly Gooch, Senior Editor/Enterprise Lead, Becker's Healthcare
Date & Time
Tuesday, April 14, 2026, 9:20 AM - 10:00 AM
Location Name
East Exhibit Hall Stage (East Tower - Riverside Exhibit Hall)
Session Type
Panel