This session will discuss emerging approaches transforming how health systems route and serve patients across the care journey. Physicians are already facing strained capacity and by defaulting to first-in first-out scheduling the problem only compounds, making physician burnout and patient outcomes worse.

We’ll talk about how leaders are approaching this problem in the real world: what’s working, what isn’t, and how to think about getting the right patient to the right provider, in the right setting, at the right time, in a way that actually makes sense financially and clinically.

We’ll get practical about what can become possible when technology enables physicians to improve the patient routing journey without asking teams to do entire workflow overhauls, change how providers deliver care or how patients seek it.