At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build trust and create a culture of continuous improvement. Providers that deliver seamless, consumer-friendly experiences don’t just meet expectations, they strengthen loyalty, reinforce their brand and position themselves more competitively in the market.

The cure for the traditional, fractured approach to treating polychronic conditions is bringing multi-specialty care to the patient—in their own home.

The No Surprises Act (NSA) came into effect in 2022 and aims to protect patients from surprise medical bills in certain scenarios, such as emergency care and out-of-network care provided at in-network facilities. However, the Act is facing payer-side legal challenges due to insurers frequently refusing to reimburse providers for care delivered under such circumstances.

Hospitals and health systems are entering a period of rapid acceleration in AI. Clinical leaders are reporting tangible gains, from automated note-taking to clearer visibility into patient histories, while executives are increasingly focused on what it will take to scale these tools responsibly. Pressure is building from several directions: new federal guidance on interoperability, rising expectations around patient experience and persistent concerns about administrative complexity.

The No Surprises Act (NSA), which came into effect in 2022, aims to protect patients from surprise medical bills in scenarios where they may have limited decision-making power or awareness of provider status, such as emergency care and out-of-network care delivered at in-network facilities.

Callen-Lorde Community Health Center in New York City has transformed its long-acting injectable (LAI) HIV prevention program through a series of targeted electronic health record (EHR) optimizations, dramatically increasing patient access and care coordination.

HaloMD announced the addition of three established executive experts across data, technology, and legal operations. As financial pressures intensify for rural hospitals and independent practices, healthcare providers are increasingly turning to HaloMD for clarity and expertise in navigating the No Surprises Act (NSA) and related regulatory processes. 

Healthcare is continuously evolving. And with that comes increasing complexity – fragmented care, staffing challenges, cybersecurity concerns, inventory visibility gaps, and regulatory pressures, just to name a few.

Healthcare is high stakes. When people go to the hospital, it’s often during some of the most difficult moments of their lives. When someone’s health is on the line — even during a routine visit — patients want capable, compassionate clinicians prepared to deliver high quality care and offer sound guidance. 

Traditionally, medical equipment acquisition requires large capital expenditures upfront or fixed monthly lease payments. While both of those models are still relevant in today’s financing landscape, there is another approach that has been gaining traction among healthcare facility operators.

Drug diversion remains a persistent challenge for hospitals and health systems, putting both patient safety and workforce wellbeing at risk. The impact doesn’t stop there – diversion can also create significant operational setbacks and unexpected financial and reputational costs.

In healthcare, every decision matters — from how products are ordered to how inventory is managed and budgets are allocated. But in today’s complex, data-driven environment, many organizations struggle to turn information into meaningful action.

According to the American Cancer Society, lung cancer is the deadliest cancer in the United States and the second most common type of cancer.

Although updated guidelines have expanded screening eligibility to include around 14 million people each year, only around 18% of individuals at high risk actually get screened

Payment delays and denials aren’t new, but the forces driving them are more complex and harder to detect than ever. Many industry analyses use data voluntarily provided by hospitals to track denial trends and payment patterns, but this method often misses the nuances of payer behavior. This is largely because there is no standardized way to track and report denials across the industry, making normalized comparisons difficult.

Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience outcomes.

For the past decade, health systems have been told to invest in digital front door (DFD) technologies to solve access challenges. Many did so, modernizing websites, rolling out online scheduling, and beefing up their patient portals. But now, the promised digital front door often serves as a welcome mat to a dead end. The industry convinced itself that a prettier entry point would somehow fix access.

For many dentists, year-end is one of the most overlooked opportunities to influence their tax outcome. As practices expand, bring on new partners, add locations, invest in equipment, or adjust compensation models, their tax strategy must evolve alongside them. Each decision carries meaningful implications, affecting entity structure, depreciation schedules, retirement contributions, and family-employment planning.

As health systems continue to face escalating pressures, from labor shortages and capacity constraints to continued margin compression, leaders are increasingly exploring how artificial intelligence (AI) can strengthen utilization management (UM), enhance clinical alignment, and improve operational flow. Yet many executives remain cautious, asking a critical question: Where is the evidence that AI improves outcomes in real-world settings?

When computer scientist and entrepreneur Dharmesh Shah said, “Improve the experience and everybody wins,” he wasn’t talking about the potential for dental front-office AI. But he could have been.

More than 50% of all procedures are now performed outside traditional hospital settings1, with ambulatory surgery center (ASC) volumes projected to grow 21% over the next decade 2. This migration from hospital to outpatient settings brings a fundamental challenge: delivering hospital-quality outcomes without hospital-level backup resources.