Revenue Cycle Highlights

Meet the executives redefining revenue cycle and finance in healthcare. From automation and analytics to patient financial engagement and payment integrity, these sessions feature bold strategies and tangible results from leaders on the front lines.

Join CFOs, VPs of Revenue Cycle, Revenue Integrity experts and more as they share how they’re improving margins, streamlining operations, and navigating today’s financial headwinds. Designed for forward-thinking finance professionals, this content delivers clarity, insight, and momentum.

FORUM AGENDA

Tuesday, September 30, 2025
12:00 PM - 12:40 PM4. AI in Revenue Cycle: Boosting Efficiency and Profits in Healthcare Finance
12:50 PM - 1:30 PM3. Optimize RCM: Mastering Denials, Charge Capture and Management Excellence
1:40 PM - 2:20 PM4. Revenue Cycle Digital Transformation: Building a Future-Ready Tech Stack
3:10 PM - 3:50 PM3. Confronting Today's Revenue Cycle Challenges
Wednesday, October 1, 2025
9:20 AM - 10:00 AM3. How Revenue Cycle Leaders Can Strengthen Cross-Department Collaboration
9:20 AM - 10:00 AM4. A Better Revenue Cycle: Where Human Touch Beats AI — and Vice Versa
10:35 AM - 11:15 AM4. Outsourcing RCM — When and How to Find a Partner
10:35 AM - 11:15 AM1. 8 Habits of High-Impact CIO-CFO Duos
10:35 AM - 11:15 AM3. Tackling Revenue Cycle Hurdles
11:25 AM - 12:05 PM6. Future-Proofing the Revenue Cycle: Innovations You Need to Know
2:10 PM - 2:50 PM4. Interoperability and Revenue Cycle Optimization: Breaking Down Silos for Efficiency
2:10 PM - 2:50 PM3. Cybersecurity and the Revenue Cycle: What RCM Leaders Need to Know
3:15 PM - 3:55 PM3. Predictive Analytics and AI-Driven Decision Making in Revenue Cycle
Thursday, October 2, 2025
8:35 AM - 9:15 AM12. Outmaneuvering Insurers with AI: Reinventing Prior Authorization for Speed of Service and Payment
8:35 AM - 9:15 AM4. Reducing Noise in Revenue Cycle: Best Practices for Eliminating Unnecessary Tasks
9:20 AM - 10:00 AM4. Optimizing Revenue Cycle with Blockchain and Smart Contracts
9:20 AM - 10:00 AM3. Reducing No Auth Claim Denials: A Provider's Perspective
11:25 AM - 12:05 PM7. How Healthcare Leaders Prioritize Digital Spending
11:25 AM - 12:05 PM3. Using Automation and AI to Ignite Revenue Cycle Teams
11:25 AM - 12:05 PM4. Driving Revenue Cycle Innovation: Lessons from High-Performing Health Systems
1:20 PM - 2:00 PM4. Outsourcing Revenue Cycle and IT Departments: The Pros and Cons
1:20 PM - 2:00 PM13. ROI in Healthcare AI: Stop Guessing and Start Achieving Meaningful Results
1:20 PM - 2:00 PM6. Strategic Investments: Leveraging Technology to Enhance Profit Margins in Healthcare
3:15 PM - 3:55 PM3. Building a Better Patient Financial Experience
Friday, October 3, 2025
9:20 AM - 10:00 AM4. Financial Wins and Headwinds: Leaders' Strategies and Hard Truths
10:25 AM - 11:05 AM4. Paying the Price: Strategies for Managing Denials and Slow Payments
10:25 AM - 11:05 AM3. Building Strong Revenue Cycle Teams in the Age of Automation
Time Zone: (UTC-05:00) Central Time (US & Canada) [Change Time Zone]

SPEAKERS

Chris Abate
Chris Abate
Executive Director, Revenue Cycle Transformation
Boston Medical Center
Shireen Ahmad
Shireen Ahmad
System Director, Operations and Finance
CommonSpirit Health
Robin Allen
Robin Allen
Director, Revenue Cycle
Dosher Memorial Hospital
Lynn Ansley
Lynn Ansley
Vice President, Revenue Cycle Management
Moffitt Cancer Center
Benjamin Armfield
Benjamin Armfield
MBA
Chief Financial Officer
Sonoma Valley Hospital
Stacey Benson
Stacey Benson
Director, Revenue Cycle Operations
Houston Methodist Physician Organization
Chris Bergman
Chris Bergman
CPA
Vice President and Chief Financial Officer
Dayton Children's Hospital
Kemberly Blackledge
Kemberly Blackledge
FACHE, DSc.
Chief Revenue Officer
Nashville General Hospital
Kalan Blair
Kalan Blair
Senior Director, Revenue Cycle
Hartford Healthcare
Robert Boos
Robert Boos
Vice President, Revenue Cycle
Centra Health
Denise Boykin
Denise Boykin
CPA, MBA, CHFP
Vice President, System and Strategic Finance
Ascension
Pamela Carlisle
Pamela Carlisle
MHA, FHAM, CHAM
Senior Director, Revenue Cycle Management
Genesis Healthcare System
Nolan Chang
Nolan Chang
MD
Executive Vice President, Strategy, Corporate Development, and Finance, The Permanente Federation; Regional Medical Director, Business Management
Southern California Permanente Medical Group
Paul Chausse Jr.
Paul Chausse Jr.
Senior Vice President, Revenue Cycle
Tampa General Hospital
Renee Coleman
Renee Coleman
MBA
Director, Revenue Cycle
Miller County Hospital
Anita Colon
Anita Colon
MHS
Vice President, Revenue Cycle Operations
Temple University Health System
Patrick R. Curtin
Patrick R. Curtin
FACHE, MHA, CAGS, CHFP, LSSBB
System Vice President, Revenue Cycle
North Country Healthcare
Michael Dawson
Michael Dawson
Vice President, Finance Hospital Operations
Brown University Health
Blake Evans
Blake Evans
MBA, CHFP
System Vice President, Revenue Cycle
Rush University Medical Center
Anneliese Fischer
Anneliese Fischer
MBA
Revenue Cycle Manager
The Medical Center at Ocean Reef
Robert Flannery
Robert Flannery
Chief Financial Officer
UW Health
Mea Ford
Mea Ford
Vice President, Revenue Cycle
Renown Health
Nicole L. Fountain
Nicole L. Fountain
CRCE, CHAM
Vice President, Revenue Cycle
UChicago Medicine
Byron Glasgow
Byron Glasgow
MBA
Vice President, Finance
Temple University Health System
Carla Graves
Carla Graves
Vice President, Chief Ambulatory Revenue Officer
Advent Health
Brian Graziano
Brian Graziano
Director, User Experience, Revenue Cycle
Providence St Joseph Health
Prabhjot Grewal
Prabhjot Grewal
MHA
Vice President, Revenue Cycle
Montefiore Health System
Bob Gross
Bob Gross
Executive Director, Financial Decision Support & Analysis
Cleveland Clinic
Curtis Haley
Curtis Haley
Chief Revenue Officer
Cook County Health
Tim Heinrich
Tim Heinrich
Chief Financial Officer
Thorek Memorial Hospital
Colene Hickman
Colene Hickman
Director, Revenue Cycle
Southern Coos Hospital and Health Clinic
Alena Hill
Alena Hill
Senior Director, Pre-Service Revenue Cycle
Michigan Medicine
Shalondan Hollingshed
Shalondan Hollingshed
Corporate Director, Revenue Cycle
Emory Healthcare
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Katy Howard-Rife
MS
Director, Revenue Cycle Improvement
Eskenazi Health
Angel Islas
Angel Islas
MBA, FMC, CHFP
Director of Finance - Surgery
Montefiore Health System
Elizabeth Johnson
Elizabeth Johnson
Senior Director, Clinical and Revenue Cycle IT
Michigan Medicine
Lona King
Lona King
MBA
Chief Financial Officer
Little Colorado Medical Center, Winslow Memorial Hospital
Marie Knapp
Marie Knapp
Director, Patient Financial Services
Guam Regional Medical City
Sarah Knodel
Sarah Knodel
Senior Vice President Revenue Cycle
Baylor Scott White Health
Angela Kobel
Angela Kobel
MBA, MAcc
Chief Financial Officer
Clay County Medical Center
Douglas Kreis
Douglas Kreis
MBA
Chief Financial Officer
Thunder Bay Community Health Service
Aimmon Lago
Aimmon Lago
MHA, MS
Executive Director, Revenue Cycle and Population Health Systems
Stanford Health Care
Debi Lasswell
Debi Lasswell
MHA
Senior Director, Revenue Cycle
Providence Clinical Network
Michael Laukatis
Michael Laukatis
MBA
Director of Revenue Cycle Analytics, Accounting and Quality Assurance,
UT Southwestern Medical Center
Jennifer Lavoie
Jennifer Lavoie
RN, CPC
Director, Revenue Cycle Integrity
Rush University Medical Center
Jennifer Liggins
Jennifer Liggins
Manager, Revenue Cycle
Mount Sinai Health System
Roxanne Lopez
Roxanne Lopez
Director, Patient Financial Services
Children's Hospital Colorado
Drew Mahone
Drew Mahone
Executive Director, Revenue Cycle and Billing Operations
Johns Hopkins Health System
Patrick McDermott
Patrick McDermott
Chief Revenue Officer
GH
Tami McMasters Gomez
Tami McMasters Gomez
Executive Director, Mid- Revenue Cycle
UC Davis Medical Center
Marvin Mickelson
Marvin Mickelson
System Director, Shared Revenue Cycle
The University of Kansas Health System
Billie Jean Mounts
Billie Jean Mounts
MBA, FHFMA, EHRC, CRCR, CSMC
Chief Revenue Officer
Bon Secours Mercy Health
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Michelle Myers
MHL, CPC
Director, Patient Financial Services
Boulder Care
Jenn Mykland
Jenn Mykland
MHA
Vice President, Revenue Cycle
MultiCare Health System
Michele Napier
Michele Napier
MBA, FACHE, FHFMA
Senior Vice President and Chief Revenue Officer
Orlando Health
Andre Neal
Andre Neal
MBA, PMP
Director- Revenue Cycle Strategic Partner
Ochsner Health
Cindy Otero
Cindy Otero
Senior Director Revenue Cycle
NCH Healthcare System
Sagar Parikh
Sagar Parikh
Vice President of Revenue Cycle Operations, Exellence and Innovation
Ensemble Health Partners
Sheldon Pink
Sheldon Pink
MBA, FHFMA, LSSBB
Vice President, Revenue Cycle
Luminis Health
Balaji Raman
Balaji Raman
MS/MBA
Director Patient Financial Systems
Catholic Health Services of Long Island
Tanvir Sahsi
Tanvir Sahsi
MD, MHA
Senior Director, Business Operations and Senior Director, Revenue Cycle, Neurosurgery Department
The Mount Sinai Health System
Sagar Sanghvi
Sagar Sanghvi
Chief Financial Officer
Abridge
Felix Segre
Felix Segre
CPC
Director, Revenue Integrity
Memorial Hermann Health System
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Ismet Sharich
Director, Access and Financial Clearance
Riverside Healthcare
Kevin Sharp
Kevin Sharp
Vice President Revenue Cycle
ProMedica Health System
Tim Sibert
Tim Sibert
MHRM
Director, Revenue Operations
Family Care Center
Armando Silva
Armando Silva
RHIA
Director, Revenue Integrity
South Shore Hospital
Kristine Simonsen-Monus
Kristine Simonsen-Monus
MBA, CRCR
Director, Revenue Cycle Management
Emory
Andrew Steele
Andrew Steele
MD, MS, FAAP, FCCP
Medical Director, Revenue Operations
Northwell Health
Tatyana Sushkina
Tatyana Sushkina
Director, Revenue Cycle
Prosser Memorial Hospital
Darlynn Tate
Darlynn Tate
MBA
Director, Revenue Cycle and Coding
Columbia University Irving Medical Center
Shana Tate
Shana Tate
MBA
Chief Revenue Officer
Ballad Health
Leyland Telford
Leyland Telford
Assistant Director, Pharmacy Revenue Cycle
Mount Sinai Health System
Chris Thomas
Chris Thomas
Senior Vice President and Chief Revenue Officer
Texas Children's Hospital
Edward Thomas
Edward Thomas
Director, Enterprise Revenue Cycle Training Deployment
Trinity Health
Michelle Tutem Greame
Michelle Tutem Greame
PA-C, MSHS
Assistant Vice President, Revenue Integrity
Inova Health System
Carlos Valcarce
Carlos Valcarce
Vice President, Revenue Cycle Optimization
Jupiter Medical Center
Darlene Vendittelli
Darlene Vendittelli
MSM
Director, Digital Revenue Management
Southcoast Health System
Jill Verina
Jill Verina
Vice President, Revenue Cycle
Summit Behavioral Healthcare
Miguel Vigo
Miguel Vigo
MBA
Chief Revenue Cycle Officer
UC San Diego Health
Elias Villaverde
Elias Villaverde
Director, Revenue Cycle Analytics Automation
AdventHealth
Aaron Waldie
Aaron Waldie
BA, CHFP
Director, Revenue Cycle
Margaret Mary Health
Jamie Watson
Jamie Watson
Chief Revenue Cycle Officer
Emory Healthcare
Ryan Wicks
Ryan Wicks
MBA
Director, Finance
Brown University Health
Thomasina Wilkins
Thomasina Wilkins
Chief Revenue Officer
Sinai Chicago
Melanie Wilson
Melanie Wilson
Senior Vice President, Revenue Services
Essentia Health
Joseph Zehler
Joseph Zehler
Director Physician Revenue Cycle
St. Joseph's, Candler Health System