Health systems say they have anywhere from hundreds to thousands of different software applications that help them manage the whole of healthcare operations. But what is healthcare operations, really? And is there real value in bringing them together? In this session, Scott Becker, the founder of Becker's Healthcare, will share his perspective on the industry and the role of healthcare operations as a category. Mr. Becker will then engage symplr CEO BJ Schaknowski for a fireside chat, offering a personal perspective of the investment in this category and why it's become a passion project that is making a meaningful difference. 

Healthcare operations are defined as the administrative, non-clinical tasks that are essential to running a health system including provider data management and credentialing, workforce hiring and scheduling, team-based communication, quality and compliance management, and supply chain spend and contract management. In this panel, we'll hear from key operations stakeholders and explore the work of supporting people, streamlining processes, and leveraging technology.

Operations can feel like an internal consideration -- where you're focused on processes and technology. Yet there is a tangible line that can be drawn from those operations to patient outcomes. In this session, we'll share stories to illustrate that connection and discuss where the industry can continue to improve.  

All health systems have a bottom line to manage and while operating margins have improved in recent years, balancing investments with a valuable return remains an important factor for IT and operations. In this session, we'll discuss how technology and operations impact financial considerations , given the context of the market.

More and more organizations are moving toward a unified platform strategy, streamlining their IT infrastructure to cut through the chaos. And now there’s a new wave emerging: healthcare operations platforms.

While most of our summit will focus on the power of cross-functional collaboration, the breakout sessions will give you a chance to dig into the impact of operations in your unique area of the organization.

Healthcare doesn't happen without the people that deliver the care. In this session, we'll explore the positive relationship improved healthcare operations can have on your people. From workforce shortages, burnout, lengthy time-to-fill averages, and the need to invest in culture and morale, healthcare operations can be a powerful determinant for your human factors.

A favored discussion from our 2024 Summit, this session will use pre-event survey data to uncover role-based differences and similarities, ideas for improved collaboration, and actionable insights. This session will help us paint the future of your needs, help you control the chaos, and empower your operations to positively impact outcomes.

As we wrap up our third annual summit, we’ll use this time to align on key lessons and ideas as well as priorities for the year ahead.